You’re doing a lot to optimize conversations with your patients. Getting them more involved is clearly very important to you, and you seem actively engaged in shared decision-making treatment discussions with your patients. To help you continue growing and strengthening those conversations and your relationships with your patients, we’ve included some resources you may find helpful.
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You chose that, in conversations with patients, you ask them about their fears and worries, which is great. By engaging in an open dialogue that goes beyond the medical, it may help patients to feel more comfortable about opening up.
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You answered that when gathering information from a patient, you create an environment where patients feel comfortable sharing,use open-ended questions to encourage deeper discussionand check that the patient understands what was just discussed.. Those can all be helpful in building the kind of relationship you want with your patients.
You might also find it useful to ask clarifying questions whenever needed and pause frequently to encourage questions.
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You answered that the best way to communicate with patients is however the patient is most comfortable. You clearly recognize the benefit of meeting patients halfway and customizing your conversations to meet their needs.
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You said that you begin treatment discussions by evaluating a patient’s knowledge, experiences, concerns, understanding, and health literacy. That’s great! You recognize the value in trying to see the whole picture, and working for a comprehensive understanding of your patients’ overall situations.
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Always making sure that patients understand as much as possible about metastatic breast cancer and treatment options shows that you clearly know the advantages of having a well-informed patient. This helps the patient understand how treatment relates to their goals.
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You chose that you always discuss patients’ goals with them. You must realize that by demonstrating interest and working with the patient to define and achieve their goals, you can strengthen the relationship, and can help lead your patients to treatment options that best suit their needs.
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You take the following areas of concern into consideration when treating patients: Living conditionsCultural beliefs and valuesGenderRace and Ethnicity
You might also consider: Socioeconomic statusAgeAny family and genetic Factors Access information
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Nice work. It sounds like you’re doing everything you can think of to help your patients to feel as comfortable as the circumstances will allow. Keep it up. Your patients appreciate everything you’re doing.
To continue to strengthen the dialogue between you and your patients, consider these resources:
Gilligan T, et al. J Clin Oncol. 2017;35(31):3618-3632.
Travado L, Andritsch E, Arfi K, et al. Consensus Recommendations on Communication between Healthcare Professionals and Patients: Prepare – Ask – Listen – Motivate (PALiMo). https://www.breastcancervision.com/sites/default/files/palimo_recommendations_2017_final_v2.pdf
Revised November 2017. Accessed February 16, 2021.
NCCN Clinical Practice Guidelines in Oncology (NCCN Guidelines®) – Breast Cancer, Version 2.2022 – December 20, 2021.
NCCN Guidelines for Patients®: Metastatic Breast Cancer, 2020.
Vrdoljak E. Breast. 2021;55:79-90.
Lelorain S. Curr Oncol Rep. 2021 Mar 14;23(4):1-10.
Loxterkamp D. Ann Fam Med. 2013;574-576.
Epner D. Acad Med. 2014;89:578–584.
Helft P. J Clin Oncol. May 1, 2005;23(13):3146-3150.
Gilligan T. Society of Clinical Oncology Educational Book 38 (May 23, 2018):532-539.
van Vliet L. J Clin Oncol; November 1, 2014;32(31):3474-3478.
Pfizer Global Status of Advanced or Metastatic Breast Cancer 2016.